Help Center

Open a product, tap “Add to quote list” and choose quantities (at least the MOQ). Then open your quote list and tap “Request wholesale quote”. Nothing is charged online.

Our Lagos team checks stock and the exact freight, then contacts you on WhatsApp. Once freight is confirmed, the order shows “To pay” with the total and the GlobemX account to pay into.

Pay by bank transfer, in NGN, only after stock and freight are confirmed — and only into the GlobemX account shown on your order or proforma invoice. You pay GlobemX directly, never your agent. Use your order reference as the narration, then upload the receipt on the order page (or send it on WhatsApp). Goods ship once GlobemX confirms the money has arrived. GlobemX never asks you to pay into a personal account.

Sign in with the email you used — with your password, or a one-time code sent by email — and open “My orders”. Each order shows its stage — Quoting, To pay, To ship, Shipped or Completed — and the tracking number once shipped.

Product pages show sea and air freight estimates for the MOQ. Your agent confirms the exact freight for your order before you pay, and explains customs and clearing for your city.

MOQ is the minimum order quantity for wholesale pricing. Ask our team if a mixed or smaller pack is possible.

Listed prices for the Nigeria market are shown in NGN per piece, and you pay in NGN. Freight is added separately once your agent confirms it.

Yes. Search for the product, or send the name, photos, specs and quantity through Contact or WhatsApp — our sourcing team replies with price and MOQ.